PRIVACY / WEBSITE ENQUIRIES
Privacy Policy
This plain-language notice explains how Spectra Lab handles information submitted through this website, including contact requests, website reviews, booking conversations, and AI automation enquiries.
This page is general information, not legal advice. The exact handling of information for a specific project may also be described in a written agreement with a client.
Information you choose to provide
If you email us, request a website or SEO review, submit a booking form, or message us on WhatsApp, we may receive the contact details and project information you choose to send. This can include your name, email address, phone number, website URL, industry, service area, current software, and a description of the workflow you want to improve.
Please do not send passwords, payment card details, health information, identity documents, or other sensitive information through a general enquiry form.
How enquiry information is used
- To reply to questions about AI voice agents, websites, CRM automation, custom software, or digital marketing systems.
- To understand a requested project, prepare a discovery conversation, or provide an agreed review.
- To schedule communication and deliver services that you ask us to provide.
- To protect the website, prevent abuse, and maintain basic operational records.
Web technologies and service providers
The website may use hosting, form delivery, scheduling, analytics, email, WhatsApp, or other communication services to operate requested features. When you use one of those services, its own privacy notice and terms may also apply. We do not claim that third-party platforms are controlled by Spectra Lab.
Questions and requests
For privacy questions, correction requests, or questions about an enquiry, email spectralabs.live@gmail.com through our Contact page.